*To get help with a particular payment method, please click on its link.
Can I change my payment method once my items have shipped? You may change the payment method for any part of your order that has not been shipped.Once part of your order has shipped from our warehouse, we cannot change the payment method for that part of your order.
Troubleshooting payment errors 1 If your card is new or recently reissued, make sure it has been activated. 2 Double check the card type (i.e. American Express), the account number and expiration date. 3 If everything seems to be correct, call the card issuer's customer service phone number. Your credit card company may need to speak with you before they authorize your purchase.
Can I use more than one form of payment per order? American Gymnast is able to process one form of payment per order online. To use mulitple forms of payment per order, please call 1-877-789-2267.
Still having Trouble?
If you're still having trouble using the American Gymnast Website, let us know. We respond to requests in the order they are received, and will contact you usually within 24 hours. Be sure to include your order number if you're having trouble with a specific purchase. Your answer will be sent to your registered email address.Email Customer Service
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