Website sales and refund policies If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund or exchange. Returned or exchanged products must be in new and unused condition. Some manufacturer's equipment sold on the American Gymnast website requires a restocking fee up to 20% of the purchase price.
All grips returned or exchanged must be in new condition and in their complete original packaging. Grips which have been worn, chalked, hung on or used cannot be returned or exchanged. American Gymnast retains the right to make all final decisions in regard to the condition of the grips. There are no restocking fees for returned grips.
If your product is eligible for a return or exchange, please download the form below to include with your return.
Privacy policy Protecting your privacy is important to American Gymnast. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the American Gymnast Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Product warranties All new American Gymnast products, with the exception of grips and wrist supports, carry a one-year limited warranty against defects in materials and workmanship. If you have a warranty issue, please email American Gymnast using the form below or call 1-877-789-2267.
Site terms of use Your use of the American Gymnast website is governed by our site terms of use.
Still having Trouble?
If you're still having trouble using the American Gymnast Website, let us know. We respond to requests in the order they are received, and will contact you usually within 24 hours. Be sure to include your order number if you're having trouble with a specific purchase. Your answer will be sent to your registered email address.Email Customer Service
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