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Credit Card & Debit Card Questions
When will my credit card be charged?
American Gymnast will bill your credit card when your order ships.

Where can I find my security code?
The American Gymnast website requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover). Asking for and confirming your credit card's security code helps validate that you - and only you - are in the possession of your credit card and protects you from unauthorized use of your account.

What is my daily spending limit?
Some banks set limits on how much money can be taken out of an account on a single day or with a single transaction. Most debit and check cards have daily spending limits that may substantially delay the processing of an order even if there is enough money in an account. Please consult your card-issuing institution for information about your daily spending limits.

How do I contact the card-issuing bank?
There should be an 800 number listed on the back of your card. Or, check the monthly statement that is mailed to you for customer service contact information.



Still having Trouble?
If you're still having trouble using the American Gymnast Website, let us know. We respond to requests in the order they are received, and will contact you usually within 24 hours. Be sure to include your order number if you're having trouble with a specific purchase. Your answer will be sent to your registered email address.
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